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  1. :: TPG ::

    TPG TeleManagement, Inc. is a leading provider of independent quality monitoring and CRM strategic services for the Fortune 500 with over eleven years ...
    quality4
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    CEM1
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    CRM consulting1
    CSAT1
    IQA1
    first call resolution1
    call center performance1
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    contact center benchmarking1
    contact center performance1
    call resolution0
    contact resolution0
    CSAT improvement0
    independent quality monitoring0
    sales conversion rate0

    www.tpginc.com - 2009-02-06

  2. Zivah

    quality monitoring, quality,monitoring,profit,FCR,contact center solution,first call resolution,call center agent,voip call center solution,call logging ...
    quality4
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    logging2
    treasury1
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    FCR1
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    zivah1
    call logging solution0
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    logging solution for financial0
    quality monitoring solution0
    satellite+0
    statutory call logging0
    zivah satellite +0

    www.zivah.com - 2009-02-09

  3. Strategic Contact Center Management 2008 Marketing Conference - IQPC

    Register today for Strategic Contact Center Management 2008, the Marketing industry’s leading Marketing conference. Learn more today.
    Business7
    Management5
    development5
    Quality4
    Performance4
    Center4
    Europe4
    Contact3
    20083
    Customer Service3
    Strategic2
    Sweden2
    Stockholm2
    Nordic2
    Contact Center2
    Scandinavia2
    Customer loyalty1
    Value creation1
    Cross-selling1
    Contact Center Management1
    Berns1
    First call resolution1
    Up-selling1
    18 April1

    www.nordiccontactforum.com - 2009-02-11

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